Privacy Policy

Effective Date: 17th March 2026

Introduction

Thyroid Authority respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and the choices you have. By using our website and services, you consent to the data practices described in this policy.

Information We Collect

We collect information directly from you when you:

  • Complete contact forms or applications on our site (e.g., name, email, phone number, health history, lifestyle and financial information).

  • Schedule appointments, purchase products or make payments (e.g., billing and shipping address, payment method details).

  • Communicate with us via email, phone, text messages or chat (e.g., messages, questions, survey responses, testimonials).

  • Use our website and marketing materials (e.g., IP address, browser type, device identifiers, pages visited, interactions). This data may be collected through cookies and similar technologies.

We may also receive information about you from third‑party laboratories, payment processors, marketing partners and analytics providers.

How We Use Your Information

We use the information we collect to:

  • Provide, manage and improve our services and programs, including processing applications, scheduling appointments, delivering test kits and administering coaching sessions.

  • Communicate with you about your account, appointments, program updates and educational content.

  • Send marketing communications that may be of interest, including emails, text messages and newsletters. You may opt out at any time.

  • Process payments, verify your identity and protect against fraud.

  • Comply with legal and regulatory obligations, including tax reporting and healthcare privacy laws.

  • Maintain the security and integrity of our website, systems and data.

Sharing of Information

We may share your information with:

  • Service providers: Laboratories, payment processors, shipping providers, email/SMS platforms, analytics services and IT support who assist us in operating our business. These partners are contractually required to protect your information and only use it for specified purposes.

  • Coaching staff: Doctors and health coaches involved in your care.

  • Legal and regulatory authorities: When required by law or to protect our rights, safety or property.

We do not sell or rent your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar technologies to personalise your experience, analyse site usage and provide relevant advertisements. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our site.

Data Security

We implement reasonable physical, technical and administrative safeguards to protect your personal information from unauthorised access, use, alteration or disclosure. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

International Users

Our services are intended for users in the United States. If you access our site from outside the U.S., your information may be transferred to, stored and processed in the U.S., where data protection laws may differ from those in your country.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it.

Children’s Privacy

  • Access and updates: You may request to view or correct your personal information by contacting us at [email protected].

  • Marketing communications: You can opt out of promotional emails or texts by following the instructions in those messages. Opt‑out requests may take a few days to process.

  • Cookies: Adjust your browser settings to refuse cookies or to alert you when cookies are being used.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology or legal requirements. If we make material changes, we will notify you by updating the effective date and posting the revised policy on our website.

Contact Us

For questions about this Privacy Policy or our privacy practices, please email [email protected]

© Copyright 2026 Thyroid Authority - All rights reserved.